Shipping Charges & Terms


Shipping Charges and Terms

Australia

Fastway Couriers

Desciption of the service:

  • All deliveries trackable on www.fastway.com.au using the supplied tracking number.
  • They DO NOT deliver to PO Boxes or Parcel Lockers.
  • In the event that you are not home at the time of the delivery goods are NOT left at your local post office. Alternate location, time for delivery or collection from a depot must be arranged.
  • Fastway will only attempt delivery twice. If you are not available when they attempt a second delivery (on a day/ location nominated by you) then the parcel must be collected from their depot.
  • Failure to deliver or collect the parcel will result in the goods being returned to us and you forfeit your shipping fees.
  • This service includes signature on delivery and compensation in the event of loss of goods.
  • WARNING: Should you choose to authorise Fastway to leave goods without a signature then you forfeit right to compensation in the event of goods going missing.

Delivery Times:

  • East Coast Australia & Capital Cities 1 - 5 Working Days
  • Other Areas Allow up to 10 Working Days

Charges:

Small Satchel -  $8.50

Medium Satchel - $13.00

Large Satchel - $15.00

Australia Post

Description of the service:

  • All deliveries trackable on www.austpost.com.au using the supplied tracking number.
  • They deliver to PO Boxes and Parcel Lockers.
  • In the event that you are not home at the time of the delivery goods are left at your local post office.
  • Failure to collect the parcel will result in the goods being returned to us and you forfeit your shipping fees.
  • See below for which services include compensation up to $100 in the event of loss of goods without signature on delivery. If you require FULL compensation above $100 then please contact us about insurance.
  • See below for which services include signature on delivery and compensation up to $100 in the event of loss of goods. If you require FULL compensation above $100 then please contact us about insurance.
  • WARNING: Should you choose an option that does not require compensation or signature on delivery then you forfeit the right to compensation in the event of goods going missing.

Delivery Times:

  • Standard services typically 1 - 5 working days but can take up to 10 working days.
  • Express services typically take 1 working day within the "Next Business Day Delivery Guarantee Network" which encompasses most major Australian capital cities and outlaying regions. Outside these areas 1 working day delivery is NOT guranteed but usually is quicker than standard post services. See the Aussie Post website for more details.

Charges:

DL Letter (no Signature) - $TBA

DL Letter (with Signature) -  $TBA

Bubble Mailer or DL Box (No Signature) -  $TBA

Bubble Mailer or DL Box (with Signature) -  $TBA

Small Standard Satchel (with Cover but no Signature) - $TBA

Small Standard Satchel (with Signature) -  $TBA

Medium Standard Satchel (with Cover but no Signature) - $TBA

Medium Standard Satchel (with Signature) - $TBA

Large Standard Satchel (with Cover but no Signature) - $TBA

Large Standard Satchel (with Signature) -  $TBA

Small Express Satchel (with Signature) -  $TBA

Medium Express Satchel (with Signature) -  $TBA

Large Express Satchel (with Signature) -  $TBA


New Zealand

Australia Post

Desciption of the service:
  • All deliveries trackable on www.austpost.com.au using the supplied tracking number.
  • They deliver to PO Boxes.
  • In the event that you are not home at the time of the delivery goods are left at your local post office.
  • Failure to collect the parcel will result in the goods being returned to us and you forfeit your shipping fees.
  • See below for which services include signature on delivery and compensation up to $100 in the event of loss of goods. If you require FULL compensation above $100 then please contact us about insurance.

Delivery Times:

  • Standard services typically 5 - 10 working days but can take up to 30 working days.

Charges:

500 g Standard International Satchel (with Insurance) - AUD$TBA

1 kg Standard International Satchel (with Insurance) - AUD$TBA

2 kg Standard International Satchel (with Insurance) - AUD$TBA

3 kg Standard International Satchel (with Instuance) -  AUD$TBA